Frequently Asked Questions

Everything you need to know about working with us

We are a direct factory with years of experience in sock manufacturing.

Our facility covers 3,500 square meters with a monthly capacity of approximately 2.6 million pairs.

Yes, we can.

Yes. We offer one-stop customization including specialty materials, logo printing, customized shaping processes (e.g., scented, antibacterial), and finished packaging.

For standard products, MOQ is 10,000 pairs. Special products can be customized with lower MOQ (from 1,000 pairs). We are flexible on MOQ for first-time partners.

Stock samples are shipped within 5–7 days. For custom samples, lead time depends on specific requirements (e.g., specialty materials, custom logo, packaging). Sample costs range from $30 to $150, depending on the style.

Our products meet major international standards and are certified with ISO9001 and CE.

We implement a strict four-stage quality control process:
Raw material inspection – verification upon receipt and random sampling.
In-process control – each production stage follows the "3-No" principle (No defects, No passing defects, No accepting defects), with full-time QC patrols.
Finished goods check – verify physical counts against documentation, traceability system in place, and random warehouse inspections.
Dispatch inspection – triple verification for picking, packing, and loading to prevent errors; strict packaging and shipping protection standards.

We recommend 30% deposit by T/T, with 70% balance paid before shipment. For bulk orders, L/C is also acceptable.

Lead time is approximately 30 days for standard orders after deposit and sample confirmation. This may vary depending on order quantity and style complexity.

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